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Five9 Slides as CEO Sees AI Momentum but 2026 Profit View Gets Cut

BenzingaAkanksha Bakshi

Five9 shares fell about 21% Friday after the company beat third-quarter estimates but cut its 2026 adjusted EPS guidance and issued fourth-quarter earnings guidance below estimates. AI revenue grew 91%, and Five9 agreed to buy Level AI for about $325 million.

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