Concentrix und Currys gewinnen den NiCE International CX Excellence Award für die Neugestaltung der Kundenbindung
Concentrix Corporation and Currys have won the NiCE 2026 International CX Excellence Award for 'Excellence in Engagement Orchestration (EMEA)' for their technology-driven transformation of customer interactions. The partnership leveraged NiCE CXone platform to unify customer interactions across all channels, processing nearly six million interactions annually and achieving double-digit increases in customer satisfaction and Net Promoter Score.
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