Salesforce Updates AI Service Products for California Customer Handoff Compliance
Salesforce is integrating human-handoff capabilities into its AI service products to comply with California's upcoming AB 1609 "Right to Human Customer Service Act."
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Salesforce Enters Carbon Credit Offtake Agreement with Mitti Labs
Salesforce has signed a five-year agreement to purchase 500,000 methane reduction credits from Mitti Labs to support climate-smart rice farming in India.
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